BUSINESS SOLUTIONS

Custom Speech USA recently assisted Whiteco Industries (Merrillville, IN) in upgrading its SQL database to run on Windows 2003 Server.  The client dictation and transcription Command!™ workstations run on Windows XP Professional.

PROGRESS DOWN UNDER - FOLLOW-UP

Last month eNews reported that Market Partner Medical I.T. Pty. Ltd. had been invited by its state government to exhibit at the Health Informatics Society international conference being held in Brisbane (July 25-27). The company showed Custom Speech USA products from submission of dictation through the document management system Command!™, "dual-engine" editing with SpeechMax™, publishing the final document to the referring doctor for approval, and archiving the document files. 

Medical I.T. reports that the products "were very well received.  The common response after receiving a demonstration from A to Z of the system was effectively '. . . . where have you been all of my life”.  Most who attended had tried speech recognition of one form or another and not gone forward to implementation – the typical reason being the inflexibility or hostility of the [dictating user] toward an imposed new way of doing things or the lack of complimentary workflow management system. The presentations, which always showed SpeechMax but also showed that straight PlayBax™ transcription [of the entire audio file with transcriptionist footpedal] was also available, convinced the prospects to the extent possible in those circumstances that there was an answer to a long standing suite of problems."  Thank you Medical I.T. for the follow-up.

NEW BOOK ON SPEECH RECOGNITION BY MARKET PARTNER--UPDATE  

Michael Bliss (with Market Partner Bliss Enterprises) says that book "Speech Recognition for the Health Professions" (Prentice Hall Health www.prenhall.com/healthprofessions) has been published.  Further information is available at http://vig.prenhall.com/catalog/academic/product/0,1144,0130993948,00.html

NEW VOICES FOR SPEECHPREFERRED™--"Say It Again, Sam"™

acWAVE™ is a popular desktop tool for converting audio from Sony and Olympus handheld recorders. See October 2003 newsletter.  There is also SpeechPreferred™ text-to-speech desktop add-on.  The company provides US, UK, and Indian English, Spanish, Italian, Parisian French, and German voices from AT&T Natural Voices.  As published last month, new male and female voices are available from NeoSpeech for US English, Japanese, Korean, and Mandarin Chinese (female only).

SERVER-BASED DRAGON AND IBM SPEECH RECOGNITION

SpeechServers™ provides server-based speech recognition for Dragon and IBM speech recognition engines.  The software integrates with workflow, text editing, audio conversion, telephone and digital dictation, transcriptionist playback, and other software applications from Custom Speech USA.  ScanSoft and Wizzard Software recently announced availability of SDKs for server-based speech recognition for dictation.  The ScanSoft product uses the Dragon NaturallySpeaking speech recognition engine.  Wizzard has developed an SDK for the IBM ViaVoice system.  Preliminary information from ScanSoft indicates that the Dragon NaturallySpeaking 7.0 SDK server edition will currently output a .dra session file that can be used by SpeechMax™ text editor and routed by Command!™ workflow manager.  The Dragon server system also uses a new XML format for session file generation.  Preliminary information from Wizzard indicates that the WizzScribe SDK can be used to generate session files compatible with SpeechMax and Command!.  For further information on use of these new products with Custom Speech USA applications or custom implementation, contact Custom Speech USA for details. 

DOWNLOADING PATCH UPDATES

New versions of Custom Speech USA software are available that support patch updates.  The new versions must be installed first.  To download the new versions, go here.  Once the new versions have been installed, to download the patch updates, go to Start menu and click on CSUSA Software Updates.

DICTATION WITH PALM PILOT

Palm Pilot technology is commonly used in health care, law, public safety, and other industries.  Custom Speech USA offers Palm OS software sound recorder, and other accessories for Palm dictation. This may be integrated with Command!™ workflow manager.  Contact Custom Speech USA for details.

SPEECH RECOGNITION FOR RADIOLOGY

Speech recognition in radiology departments continues to produce savings for hospitals and other health care institutions, despite concerns about recognition accuracy, the learning curve, and time required to dictate reports.  Many have concluded that the key to success is a well-prepared rollout with a dedicated support team.  The implementation group at Children's Hospital Boston reported, "Speech recognition technology (SR) has revolutionized report generation in radiology.  Children's Hospital Boston successfully implemented SR in October 2002 and currently achieves a department use rate of 97%.  The technology led to a 53% reduction in report turnaround time and anticipated annual transcription of savings of $250,000."  Sharon E. Antiles, MPH and others, "Implementing Speech Recognition at Children's Hospital Boston," in Imaging Economics Supplement (May 2004)

Custom Speech USA, Inc.
3 North Court Street, Suite B365
Crown Point, IN 46307
219-662-3800 (Voice)
219-662-3877 (FAX)
info@customspeechusa.com
www.customspeechusa.com
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