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Number 54,
September 2006
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OCTOBER SPECIAL . . . .
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MAKE YOUR FALL A LITTLE BRIGHTER |
Order
during October, and get a 20% rebate on company dictation,
transcription, speech recognition, and workflow solutions. Start using
or improving digital dictation and
transcription, telephone dictation and call management, and speech recognition.
SpeechMax™
(U.S. and foreign pats., pats. pending)
and
SpeechServers™
(U.S. and foreign pats., pats. pending)
have recently been updated for compatibility with Dragon v. 8.10.000.285
or higher, including new version 9 release.
Plus,
SpeechMax™
and
SpeechServers™
may be used with out-of-the-box Professional, Medical, and Legal software,
and runtime license available from Custom Speech
USA. The runtime license is for dictation only.
Offer applies to
Custom Speech USA, Inc. software only,
and must be placed October 1- 31, 2006.
Offer does not apply to shipping, handling, taxes, hardware, equipment,
services, bundled software, third-party software
applications, or purchases by Custom Speech USA resellers, employees, or independent
contractors. Offer void where prohibited by law. Offer available
only to purchasers with postal address in the United States. Rebate
payable by December 31, 2006.
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FREE . . . . |
WEB
SERVICES UPGRADE AND 7-DAY acWAVE™ TRIAL DEMO |
Command!™
web services for workflow management are available as a free upgrade to preexisting customers
with software from Product
Downloads.
Click here to request
acWAVE™ 7-day trial for
converting Olympus or Sony formats into .mp3.
MICROSOFT AND NUANCE CERTIFICATION
Custom Speech USA
is a Microsoft Certified Partner based upon VeriTest evaluation of
Command!™ workflow manager. The company recently passed the
Dragon NaturallySpeaking 9 (Nuance
Communications, Inc.) re-certification exam to qualify as a certified
reseller. Congratulations and thanks to the employees who
assisted with the Microsoft and Nuance certifications.
COMMAND!™
CALL CENTER FOR GLUCOSE MONITORING
Command!™
Call Center “basic system” supports telephone dictation, voice mail, and
customizable informational announcements and voice prompts. With the
optional “Advanced Features Add-On,” Call Center also supports two-way call
recording, call transfer (call forwarding), and PhoneCop™ with caller ID,
call tracking, and local area network call management, including display of
caller ID and personal name or business display of call status on service
agent monitor. Last
month, eNews reported on potential use of Command!™
Call Center for
a "311" government information hotline (click
here). Effective management of diabetes through computer telephony
and telemedicine is currently an active area of research. Recently, the company provided consultant services for glucose monitoring
with
telephone keypad entry of blood sugar levels, or with interactive voice
response (IVR) with speech recognition. In one approach, the
Command!™ Call Center may be
configured for nonmedical telephonists and a
diabetes nurse to support glucose control, patient education, lifestyle
changes and medication adherence, and metabolic
management, as has been described using other call center software.
Robert J. Young et al., “Pro-Active Call Center Treatment Support (PACCTS)
to Improve Glucose Control in Type 2 Diabetes: A Randomized Controlled
Trial,” Diabetes Care 28: 278-282 (2005)
SPEECHMAX™
AS
MT WORKSTATION AND OTHER USES
At its 28th annual convention and exposition in Boston in August, the American Association for Medical Transcription announced that it has changed
its name, as of July 26, to Association for Integrity of Healthcare
Documentation (AHID). It is also working on a prototype
web-based MT Workstation. "Its program will allow MTs to have access
to physician's databases and will include a help desk that will keep MTs in
touch with AAMT professionals. Some of the features include real-time
updates for spellchecker, new vocabulary, an integrated audio player and
default word expansion, and full integration with training curriculum." See
L. Himiak, "MTs Celebrate Their Profession and Future At AAMT's Annual
Convention and Expo," (August 14, 2006) Custom
Speech USA is not associated with the project, but similar features have been
implemented in
SpeechMax™
(U.S. and foreign pats., pats. pending). The software, however, is
"More than a word processor™."
It also supports dictation, forms creation, speech recognition, translation,
text to speech, audio mining, speaker recognition, multimedia presentation,
and training session file creation for
speech user profile
for speech recognition. This training data may be created
from segmented,
"untranscribed session
file" that is transcribed, segment by segment, to create a "transcribed
session file" with audio-linked text. For more information, check
SpeechMax™
product page or the following table.
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More than a word processor™ |
A custom speech processor .
. . . |
| Sound recorder |
Record
microphone speech or music |
| |
REC, FF, REW,
insert, overwrite, stop/pause |
| Forms creation |
Create
"fill-in-the-blank" templates |
| |
Use with
structured dictation into fields |
| Audio playback
(audio in session file) |
Playback speech,
music, or other audio |
| |
May use w/Infinity transcriptionist footpedal |
| Other playback
options |
Play audio file with
external playback software |
| |
e.g.,
PlayBax™,
other similar application |
| Playback/record |
Install and
configure USB devices |
| |
Requires HID
compliant |
| Utterance
(segment) playback |
With menu,
button, shortcut key, or device |
| |
Next, previous,
continuous auto playback |
| Selected text
playback |
Highlight text,
playback associated audio |
| |
With button,
shortcut key, or device |
| Text editor
|
Create/edit text, add
audio, graphics or images |
| |
Output .html,
.rtf, .txt |
| Session file
editor |
Create/edit
text, add audio, graphics or images |
| |
.ses (CSUSA),
.html, .xml, .rtf, .txt |
| Speech engines
supported |
Dragon, IBM,
Microsoft, SAPI 5.x |
| |
May transcribe audio
with SpeechServers™ |
| Session file
support |
.csf, .ses (CSUSA),
.dra (Dragon) |
| |
Open, edit, and
save .dra session file |
|
Extract audio/play Dragon |
Extract
.wav from .dra session file |
| |
Playback
.dra
session file w/foot control |
| Session file
w/manual transcription |
.ses (CSUSA) |
| |
Untranscribed,
transcribed session files |
| Untranscribed
session file |
Use
SpeechSplitter™ w/SweetSpeech™ |
| |
Create segmented
audio for transcription |
| Multiwindow
editing w/text comparison |
Open two or more
read/write windows |
| |
Compare texts in
same or different languages |
| Multiwindow
display |
Same as
Microsoft Windows |
| |
Horizontal,
vertical, cascade, max/min |
| Multilingual/Unicode
enabled |
May vary
language by window |
| |
English,
Spanish, Arabic, Chinese, etc. |
| Recent files |
Lists recently
opened documents |
| |
May select to
open |
| Copy/cut/paste |
Copy/cut to
clipboard, paste from clipboard |
| |
Paste as text or
HTML |
| Restore |
Undo, redo |
| |
Disaster
recovery (start point configurable) |
| Spellchecker |
Customizable |
| |
Use for English,
other languages |
| Macro editor |
User
configurable, various options |
| |
Text expander,
auto find/replace, other |
| Formatting |
Bulleted and
numbered lists,
font selection |
| |
Bold, italics,
underline, style sheet |
|
Text alignment |
Align text to
margins |
| |
Left, right,
center, justify |
|
Text flow |
Primarily for
translation |
| |
Aligns
corresponding L to R and R to L text |
|
Find/replace |
Same as
Microsoft Windows |
| |
Search
for/replace text in document |
|
Select highlight color |
Highlight text |
| |
Use standard or
custom colors |
|
Show HTML |
With reference
to current document |
| |
Displays .html
code in Microsoft Notepad |
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Shortcut keys |
Keyboard
shortcuts |
| |
Execute commands |
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Print Preview/Print |
View document
before printing |
| |
Choice of
printers |
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Insert Header/Footer/Untagged |
Insert
nondictated text |
| |
For
identification, not used for training |
|
SpeechTracker™ |
No sound dropout
with routine text edit |
| |
Audit trail
maintained |
| SpeechCensor™ |
Clear audio +
text selection option available |
| |
HIPAA, security,
other applications |
| Clear text |
Removes text
from document or session file |
| |
If session file,
saves audio w/phrase segments |
| Synchronized
segments |
Compare multiple
drafts or translations |
| |
Use Tab to move
to synchronized segment |
| Advanced file
comparison (up to 8 files) |
Compare by
phrase or document |
| |
Differences
highlighted for rapid error detection |
| Best-guess
session file |
Creates
composite best
result from > 2 files |
| |
Highlight
differences between other files |
|
DataInSync™ |
Synchronize
session (file) tags |
| |
Create identical
segment numbers |
| TurboTranscribe™
with WordCheck™ |
Compare
synchronized transcribed outputs |
| |
Facilitates
rapid correction |
| VerbatiMAX™ |
Compare
transcribed output with old text |
| |
Rapid correction
using old transcription |
|
Differences statistics |
Total words,
errors (total and percentage) |
| |
Inserts,
deletions, replacements |
| SpeechLocate™ |
Transcribe audio
file by > 2 speech engines |
| |
Locate audio
using text reference |
| Speech
recognition training |
Save
audio-aligned verbatim text |
| |
Create or train SR speech
user profile |
| Speech
recognition plug-ins |
Real-time
and audio file transcription |
| |
Use as GUI for
real-time dictation |
| GUI for real-time SR |
Dragon,
Microsoft, IBM, SAPI 5.x |
| |
Session file output (IBM text only) |
| GUI for local audio file
SR transcription
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Dragon,
Microsoft, IBM, SAPI 5.x |
| |
Transcribe audio
file |
| Text-to-speech
plug-ins |
Supports SAPI
5.x systems, use as GUI for |
| |
e.g.,
ATT
Natural Voices,
NeoSpeech |
| Annotation
(comment window) |
Text, text +
audio (session file) |
| |
No built-in
limits |
| Annotation entry |
Keyboard, sound
recorder |
| |
Speech
recognition, text to speech |
| Transpose/move
annotation |
Swap annotation
text for main text OR |
| |
Replace main
text with annotation |
| Multilevel
audio or text comments |
Supports > 1
annotation ID per selected text |
| |
Annotations may
be different author, language |
| MultilinksPRO™ |
Associate > 1
website per word in text |
| |
Run > 1 program
per word in text |
| Redictation
support with annotation |
Speaker B
corrects speaker A |
| |
Use corrections
to train speech models A, B |
| Multimedia
-- Create
AV Text |
Audio, graphics, text, images,
multimedia |
| |
Add voice comments or music |
| Examples |
Electronic scrapbook,
audio books,
lectures |
| |
Singalongs,
sales presentations |
| Speech analysis |
Access with
audio splitting tab |
| |
Analyze and
resegment speech and audio |
| Split/merge
session file segments |
Redefine session
file phrase boundaries |
| |
Use for creation
of training session file |
| Find large
utterances |
Locate long
phrases |
| |
Use split audio
and text to shorten for training |
| Ignore phrase |
Mark phrase due
to poor audio, noise |
| |
Phrase ignored
for speech user training |
| Session file
information |
Includes info re
session file |
| |
Audio, engine,
and user information |
| Other |
Software
Development Kit (SDK) |
| |
Optional use
with
Command!™ workflow |
| Boxed Dragon or
runtime supported |
Professional,
Medical, or Legal |
| |
v. 8.10.000.285
or higher |
| Other speech
engines |
Boxed or runtime
IBM v. 10 USB Pro |
| |
Microsoft and
other SAPI 5.x |
| Operating system |
Windows 2000, XP
Pro |
| |
Requires most
recent service pack |
SPEECH RECOGNITION FOR DICTATION--WINDOWS VISTA
Speech Strategy News
reported that Microsoft demonstrated large vocabulary speech recognition
that will be part of to-be-released Vista operating system. The
application operates liker other dictation-oriented software. It will be
available in Windows Vista for both dictation and voice commands (voice
macros) for U.S. English, U.K. English, traditional Chinese, simplified
Chinese, Japanese, German, French, and Spanish. Original demonstration
on July 27 had problems with associated background noise. However,
"Microsoft redeemed itself with an impressive demo at SpeechTek in New York
in early August. The dictation demonstrated was perfectly accurate." B. Meisel,
"Microsoft Dictation Software in Vista OS Demonstrated," Speech Strategy News (September 2006).
MTs AS SPEECH RECOGNITION EDITORS--FOLLOW-UP
In another article on change in the medical transcription industry,
ADVANCE editors asked different vendors to give their opinion on the
current impact of speech recognition. One company said, "The
technology still requires the physician to be part of the transcription
process. Most of our physicians want to dictate on the run and have
the transcription arrive in their computers. The normal ratio is
3-to-1. Thirty minutes of dictation takes an hour and a half to
transcribe. An hour of a physician's time is much more costly than a
transcriptionist's time, and the physician and the patient are better served if
the physician is providing patient care. We feel speech recognition
will be used effectively by the transcriptionist to reduce the time involved
in the transcription process and reduce cost." Another claimed,
"Speech recognition technology on the back end is a reality. Again
adapting to this change can or cannot effect cost and time efficiencies.
We have tested our senior MTs and found that they can transcribe a job much
faster and have a complete product in half the time it takes to have the
back-end speech and editing process. So far it has not impacted
turnaround time. If you use a less experienced MT, perhaps you can get
a completed product cheaper. Still in testing on these issues, will
get back to you." T. Cassidy, "Industry Experts Speak Out on Medical
Transcription: Change is the Name of the Game," Advance for Health
Information Professionals (August 28, 2006)
Custom Speech USA, Inc.
3 North Court Street, Suite B365
Crown Point, IN 46307
219-662-3800 (v)
219-662-3877 (f)
www.customspeechusa.com
info@customspeechusa.com
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