Order during October, and get a 20% rebate on company dictation, transcription, speech recognition, and workflow solutions.  SpeechMax™ (U.S. and foreign pats., pats. pending) and SpeechServers™ (U.S. and foreign pats., pats. pending) have recently been updated for compatibility with Dragon v. 8.10.000.285 or higher, including the new version 9 release.  SpeechProfessional™ includes SpeechMax™ and SpeechServers™, and other software for dictation, transcription, audio conversion, and text to speech.  The program may be used with IBM, Microsoft SAPI 5.x, and Dragon speech recognition, including out-of-the-box and runtime Dragon v. 9 Professional, Medical, and Legal.  The runtime software is for dictation only.

Offer applies to Custom Speech USA, Inc. software only, and must be placed October 1-31, 2006.  Offer does not apply to shipping, handling, taxes, hardware, equipment,  services, bundled software, third-party software applications, or purchases by Custom Speech USA resellers, employees, or independent contractors.  Offer void where prohibited by law.  Offer available only to purchasers with postal address in the United States.  Rebate
payable by December 31, 2006.   

CUSTOM SPEECH USA TO PRESENT AT AAMT MEETING IN ST. LOUIS

The American Association for Medical Transcription (AAMT) is presenting its first ever Technology Vendor Showcase. Together with the Illinois Association for Medical Transcription (IAMT), the Missouri Association for Medical Transcription (MAMT), and the Business Issues Group, the organization is providing a platform for emerging technology and educational advances in the healthcare industry. The event will be held at the Sheraton Westport in St. Louis, Missouri on November 3-4, 2006.  Lee Stephen, Custom Speech USA programmer, will speak on “Editing Real-Time and Server-Based Speech Recognition, and More.”  The talk will explore editing speech recognition SpeechServers™ session files with the HTML text editor SpeechMax™. Both applications are included in the software suite SpeechProfessional™, which also includes workflow management, sound recorder, audio conversion, text to speech, transcription playback, and macro recorder. 

COMMAND!™ CALL CENTER AND PACS

Command!™ Call Center “basic system” supports telephone dictation, voice mail, and customizable informational announcements and voice prompts.   eNews has reported on potential use of Command!™ Call Center for a "311" government information hotline (click here) or glucose monitoring for diabetic patients (click here).   Another interesting application is creation of a picture archiving and communication systems linked to telephone dictation.  PACS are widely used in radiology, cardiology, and hospital-based systems for image management.  Typically, they are integrated with hospital or radiology information systems (HIS/RIS) for combined management of images, dictation, transcription, and patient information.  Many free or inexpensive DICOM image reader applications.  There are also DICOM image reader toolkits.   (See www.k-pacs.net/ or Google search results for "DICOM image viewer")  Consequently, image readers may be integrated at minimal expense with a telephone dictation workflow management system, such as Command!™ Call Center, to create cost-effective PACS with telephone dictation for radiology, cardiology, or other image-based specialties. 

COMMAND!™ CALL CENTER VOIP UPGRADE

Company is considering upgrade of Command!™ Call Center to support Voice Over Internet Protocol (VoIP).  In one approach, a gateway will be needed to switch calls from PSTN to IP network.  This may be provided by a VoIP provider or purchase of a thin blade client.   Comments and questions would be appreciated.

MTs AS SPEECH RECOGNITION EDITORS--CUSTOM SPEECH USA FEATURED

A recent article in For the Record featured interviews with leading providers of back-end, server-based speech recognition, including Custom Speech USA, Nuance Communications,  and eScription.  The article addressed the question of whether doctors could be persuaded to use real-time, interactive or server-based speech recognition.  Lee Stephen, Custom Speech USA programmer, noted that server-based speech recognition should be easy for physicians with dictation skills because there would be no significant change in dictation habits.  He explained that convincing physicians to use front-end, interactive speech recognition would be more difficult, since this might require that they correct and edit the mistakes made by the computer.  Stephen further explained the benefits of using Custom Speech USA's patented SpeechMax™ WordCheck™, error-spotting software to detect the random misrecognition mistakes made by a speech engine.  Unlike a human transcriptionist, he explained, speech recognition never makes a spelling error.  "One approach is to compare synchronized output of different speech engines, making available the audio-linked session files for each engine.  The transcriptionist can listen to the audio to determine whether is a misrecognition.  So the process emphasizes 'word-check" rather than 'spell-check.'"  For the entire article, click here.  R. Hess, "Physician Persuasion:  How to Sell Speech Recognition,"  For the Record (October 16, 2006)

Custom Speech USA, Inc.
3 North Court Street, Suite B365
Crown Point, IN 46307
219-662-3800 (v)
219-662-3877 (f)
www.customspeechusa.com
info@customspeechusa.com
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