Custom Speech USA, Inc. provides products and services for dictation and transcription, speech recognition, workflow and document management, and computer telephony.
Command!™ Call Center has information, message, and dictation centers. It is integrated with the patent pending Command!™ workflow, document retrieval, and time tracking system. This permits telephone messages and dictation to be easily routed within any Command! workflow. Two-calls can be recorded with the line tap feature. Additional features, such as interactive voice response (IVR), custom touch-tone activation (DTMF), Voice Over Internet Protocol (VoIP), web integration, and others, are available with custom programming services. Contact Custom Speech USA™ for details.
Command!™ Call Center has a configuration client and server. If the Client has been installed, it will be listed under the Command! Add-Ins menu. The Server contains the active components for the Information, Message, and Dictation Centers. It will not be listed under Add-Ins. The Client and Server components may be installed on the same or separate computers.
Install prerequisites before installing and configuring Command!™ Call Center: Command!, telephony card and drivers, and telephony support software. Determine which computer(s) will run client and server. See Read Me for details.
Please review the license information for details about the Command!™ Call Center license.
Custom Speech USA, Command!, Path Perfect, Script Tool, Make Your Software Work Together, Turn Calls Into Action!, and other Custom Speech USA, Inc. trademarks are indicated. Other trademarks are the property of their respective owners. Price, terms, availability, and specifications of Custom Speech USA™ products and services are subject to change without notice.
© 2001-02 Custom Speech USA, Inc. All Rights Reserved.
Quick Link Guide
Technical
Support
Check out the variety of support options that are available.
Working
with Help
How to use the Call Center Help system.
Install
Software
Use this for assistance in installing the Call Center.
Call
Center Client
Information regarding this Command!™
Add-In
Call
Center Server
Information about Information, Message, and Dictation Centers
Configuration
File
How to edit the .INI configuration file